' . $EOL; $HEADERS .= 'Reply-To: "D3Tech.Net" ' . $EOL; $HEADERS .= 'Return-Path: "D3Tech.Net" ' . $EOL; $HEADERS .= "Message-ID: <".time()."-register@d3tech.net>".$EOL; $HEADERS .= "X-Mailer: PHP v".phpversion().$EOL; $sql = "SELECT * FROM reportregister WHERE id=$regId"; $sqlCmd = $objDBConn -> dbQuery($sql); $dRow = $objDBConn -> dataFetch($sqlCmd); $regId = $dRow['id']; $_POST['regInfo'] = "
"; foreach($dRow as $k=>$v) { if($v&&!is_numeric($k)) { $_POST['regInfo'] .= ""; } } $_POST['regInfo'] .= "
".$k.":$v
"; $courseStr = explode(",",$dRow['courseStr']); $attendeeStr = explode(",",$dRow['attendeeStr']); $_POST['attendeeInfo'] = ""; $_POST['classInfo'] = ""; foreach($courseStr as $id) { if($id) { $class++; $sql = "SELECT * FROM reportdetails WHERE crm_guid='$id'"; $sqlCmd = $objDBConn -> dbQuery($sql); $dRow = $objDBConn -> dataFetch($sqlCmd); $regId = $dRow['id']; $num++; $_POST['classInfo'] .= ""; $_POST['classInfo'] .= ""; foreach($dRow as $k=>$v) { if($v&&!is_numeric($k)) { $_POST['classInfo'] .= ""; } } $_POST['classInfo'] .= "

Class # $num
".$k.":$v
"; } } $num = 0; foreach($attendeeStr as $id) { if($id) { $sql = "SELECT * FROM reportattendees WHERE id=$id"; $sqlCmd = $objDBConn -> dbQuery($sql); $dRow = $objDBConn -> dataFetch($sqlCmd); $regId = $dRow['id']; $num++; $_POST['attendeeInfo'] .= ""; $_POST['attendeeInfo'] .= ""; foreach($dRow as $k=>$v) { if($v&&!is_numeric($k)) { $_POST['attendeeInfo'] .= ""; } } $_POST['attendeeInfo'] .= "

Attendee # $num
".$k.":$v
"; } } $TO = "register@d3tech.net"; $SUBJECT = "New Registration"; unset($MESSAGE); $MESSAGE = trim(getEmailTemplate("newRegistration")); $MESSAGE .= "
"; $MESSAGE .= date("l, F jS, Y") . "
"; $MESSAGE .= date("g:i:s A") . "
"; $MESSAGE .= "
"; if(!mail($TO,$SUBJECT,$MESSAGE,$HEADERS)) { echo "MAIL ERROR"; } echo $MESSAGE; } function getEmailTemplate($fileName) { $fileName.=".htm"; $file = file_get_contents("http://d3tech.net/includes/mailer/newRegistration.htm"); foreach($_POST as $key=>$value) { $file = str_replace("<<<$key>>>",stripslashes($value),$file); } foreach($_GET as $key=>$value) { $file = str_replace("<<<$key>>>",stripslashes($value),$file); } return $file; } ?>

Kudos and Critiques

Winneconne, WI
Autocad Electrical 2018
CAS-51425-N5K3D7
rt. click short cut menu missing

Overall Rating
Communication
Professionalism

Message:



Surveyed on September 20, 2018
Support
Baldwin City, KS
Inventor Professional 2018
CAS-51394-H6B8D5
Connection Failed when accessing Tutorial Gallery and Learning Path

Overall Rating
Communication
Professionalism

Message:
Eric was easy to work with, and though the obvious answer was reinstall the program it did not come across condescending.
D3 Response:
D3 is always here to help! Thank you for sharing.

Surveyed on September 19, 2018
Support
Port Washington, WI
Vault 2018
CAS-51359-L8Y9P7
Vault check out/in takes long time to execute

Overall Rating
Communication
Professionalism

Message:
I feel like the issue I was having, and how simple the solution ended up being, was something that you guys should have been able to resolve immediately. It's disappointing that my coworker who doesn't know much about the software could figure it out first. After much back and forth, one of my coworkers was able to figure it out before D3 could determine the problem.
D3 Response:
We apologize for any inconveniences the response time may have caused and understand your situation. Thank you for the feedback.

Surveyed on September 19, 2018
Support
Rockford, MI
Autocad Electrical 2018
CAS-51397-C5G4W2
AutoCAD E issue with Copy To function

Overall Rating
Communication
Professionalism

Message:
He helped me with a workaround, I think its something still wrong with Autocad but have a workaround for now.
D3 Response:
Please reach out again if this issue persists. We would be glad to take another look at it.

Surveyed on September 18, 2018
Support
Erath, LA
Autocad LT 2018
CAS-51368-Y3D6Y2
Changing text size for dimensions

Overall Rating
Communication
Professionalism

Message:
Very satisfied always solve any issue I have had.
D3 Response:
Thanks for choosing D3!

Surveyed on September 18, 2018
Support
Lees Summit, MO
Autocad 2019
CAS-51403-H7P2P9
circle scaling up when printing only

Overall Rating
Communication
Professionalism

Message:
The issue that Kevin and I discussed was an odd one that wasn't apparent when the drawing was sent for him to review. We worked through several possible solution until we found a resolution.
D3 Response:
Thank you for your patience and kudo.

Surveyed on September 18, 2018
Support
New Iberia, LA
AutoCAD MEP
CAS-51402-P0Y9J1
Missing Raster add-in inside of Map 3D.

Overall Rating
Communication
Professionalism

Message:
When I tell other folks that work in Cad why it is I use D3 and the tech support is always available they are always shocked, support like this is a rare commodity but a necessity for survival. I find it imperative to my business that if an issue were to arise, I know D3 support will get it resolved asap. Mr. Hahn had a handle on it the whole time and knew how to proceed with getting it resolved. Adam is always in the background making sure everything is resolved. D3 support impresses the heck out of me!
D3 Response:
Wow, thanks for the recommendation and confidence in D3! We think our support team is pretty stellar too.

Surveyed on September 18, 2018
Support
GRAND RAPIDS, MI
Autocad Electrical
CAS-51364-H6N1X1
Adding more libraries to AutoCAD Electrical

Overall Rating
Communication
Professionalism

Message:
My question was answered quickly and accurately, and I was back to work in no time.
D3 Response:
Happy we could get you back to work ;).

Surveyed on September 17, 2018
Support
De Pere, WI
Autocad 2017
CAS-51349-F4W8M7
Redundant servers seem to be down and can't get a license at any location.

Overall Rating
Communication
Professionalism

Message:



Surveyed on September 17, 2018
Support
Marshalltown, IA
Vault Professional 2018
CAS-51160-C1N7Q6
vault backups not running

Overall Rating
Communication
Professionalism

Message:



Surveyed on September 14, 2018
Support